PM Modi upset over complaints regarding customs, excise sector
Prime Minister Narendra Modi today took strong exception to people’s complaints and grievances related to the customs and excise sector and directed strict action against the officials responsible.
He also asked all Secretaries, whose departments have extensive public dealing, to set up a system for top-level monitoring of grievances immediately, a PMO statement said.
His directions came while chairing the 9th meeting of PRAGATI (Pro-Active Governance and Timely Implementation), an IT-based multi-modal platform under which he interacts with top officials of various central departments and state governments via video conferencing.
He also asked all Secretaries, whose departments have extensive public dealing, to set up a system for top-level monitoring of grievances immediately, a PMO statement said.
His directions came while chairing the 9th meeting of PRAGATI (Pro-Active Governance and Timely Implementation), an IT-based multi-modal platform under which he interacts with top officials of various central departments and state governments via video conferencing.
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